Windows 10: I'm getting a few DirectX error while running games in my windows how to get rid of these?

Dear Microsoft Support,I hope this message finds you well. I am writing to seek assistance regarding an issue I've been experiencing with DirectX over the past few days. While running various games, I keep encountering DirectX errors that interrupt gameplay.Picture of the errorsI have already performed the following steps to troubleshoot the problem:Ensured my Windows operating system is fully updated.Verified that all my games are up to date.Confirmed that my DirectX drivers are updated, and I am currently using DirectX 12.Updated my graphics drivers to the latest version.Despite these action

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Old game won't run on my new windows 11 laptop because of directx error

Hi

Thanks for your reply.

I apologize for the confusion. Here are some steps to address the DirectX issue that's preventing you from playing the Batman Arkham Trilogy on your Windows 11 laptop:

1. Install DirectX End-User Runtimes: Some games may not be compatible with the latest version of DirectX installed on your system. To resolve this issue, you can download and install DirectX End-User Runtimes (Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center). This package contains all versions of DirectX libraries, allowing you to install the specific version the game requires.
   
2. Use DirectX Compatibility Mode: Some games support a DirectX compatibility mode. Look for this option in the game's settings menu and enable it.
   
3. Run the Game as Administrator: Some games need to be run with administrator privileges to function correctly. Right-click the game's executable file and select 'Run as administrator'.
   
4. Reinstall the Game: If the game was installed before you updated DirectX, it may not recognize the new libraries. Uninstall and reinstall the game.
   

Please try these steps and let me know if you need further assistance.

 

unable to play some games with directx 12

Hi,

I will certainly help you with the issue.

Before assisting further, I would like to ask you few questions:

• 
  What happens when you try to play the games with the DirectX 12? Do you get any error message/code? If yes, then provide us the complete error message/code.
  

If you are unable to play games which doesn't support DirectX 12 then, you can manually download the supportable DirectX for the games.

I suggest you to refer to the below article on How to install the latest version of DirectX.

How to install the latest version of DirectX - Microsoft Support

Some games comes with the supported DirectX application embedded within the game's application, so that you can install it manually from the game.

You can also try to open the games in the compatibility mode.

• 
  Right-click on the setup file of the game and click on ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed.
  
• 
  Once this is done, Restart the computer.
  

Please get back to us with an update. We will be glad to help.

Thank you.

 

Old game won't run on my new windows 11 laptop because of directx error

Hi

Welcome to Microsoft community.

It sounds like you're experiencing an issue with running Batman Arkham Trilogy on your Windows 11 laptop due to a DirectX error. Here are some steps you can try to resolve the issue:

1. Verify game files: Sometimes game files can become corrupted during installation. Verify the game files in Steam or the game launcher to ensure that all files are present and not corrupted.
   
2. Update graphics drivers: Make sure you have the latest graphics drivers installed for your graphics card. Outdated drivers can sometimes cause DirectX-related issues. You can usually download the latest drivers from the manufacturer's website.
   
3. Install DirectX manually: Try downloading and installing the DirectX version required by the game manually from the Microsoft website. You can download DirectX End-User Runtimes from this link: Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center
   
4. Run the game in compatibility mode: Right-click on the game executable file and select "Properties". Go to the "Compatibility" tab and check the box that says "Run this program in compatibility mode for" and select an earlier version of Windows, such as Windows 7 or 8.
   
5. Run the game as an administrator: Right-click on the game executable file and select "Run as administrator". This can sometimes help resolve permission-related issues.
   
6. Reinstall the Game: If the game was installed before you updated DirectX, it may not recognize the new libraries. Uninstall and reinstall the game.
   

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist