Windows 10: How long does it take to get a call back from Microsoft?

Hi, I've been waiting 3 days now for a call back from Windows. I've already lost a week of work trying to resolve an issue on my own with luck. I've spent several hours on the phone with different parties, all telling me it is an issue with the system/windows account. The only last resource is Windows and they're impossible to get hold of, I can only wait for them to call me back. I opened 3 cases with them and the first one I opened got closed saying it has been resolved although the never called me. I'm so surprised by the lack or responses!

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

'long running script' error

Hi Sandi,

The issue may occur due to setting configuration of your IE11. In order for us to assist you, please answer the questions below:

• Were there any changes made prior to the issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest to check this thread:
Message that website is not responding due to a long running script. Look for Don Varnau answer. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Microsoft Edge TLS Security

After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

For those who prefer not to click links the steps are simple:

1. Click in the Cortana search bar next to the Win 10 Start button

2. Type internet options

3. Select internet options (control panel) from the list

4. Click on the advanced tab

5. Scroll down to the security section

6. Make sure the following are all clicked:
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

7. Click apply

8. Refresh the page that was giving the error and it should now connect.

Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.