Windows 10: Issue with MediaTek Bluetooth adapter on a laptop Asus TUF A15 TUF507RR

Hi,Since last week, my bluetooth adapter, from my laptop, doesn't work at all. It fully disappear.I tried to install drivers from Asus website TUF507RR - Support asus.com with this files : * MediaTek Bluetooth DriverVersion V1.3.17.1624.79 MB2024/06/19Importance : RECOMMENDEDDescription :This package includes the MediaTek Bluetooth Driver, to support the system to connect to Bluetooth devices.Minimum OS Version :Windows 11 64-bit 21H2Device List :AW-XB468NF/MT7921LENSHA-256 :AED36B5EDB11F7A312DC209D40E22EFF308ECD984929608DC0FD1AFDF729A1E2I also tried the previous one Version V1.3.17.1

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Unknown cause of BSOD/Black screen in a laptop (Asus A15)

Hey, Ivan

I would suggest getting you the driver from your manufacturer, as they do some changes to fit their devices, however here is a related asus link I have got - MediaTek Wi-Fi 6 MT7921 Wireless LAN Card disconne... - Republic of Gamers Forum - 923830

Here is the TUF A15 page for drivers - ASUS TUF Gaming A15 - RTX 2060 Laptop | ASUS India

select the proper model >> goto Driver and tools >> download the latest driver.

In this context, I want to tell you, I have an old TUF from 2019. And its WIFI is dead since last Windows update, no matter what I try it's not coming up, using external dongle since. ASUS TUF series is not as reliable as they boast. Plus, you may have heard recent Asus affairs related to their support, hopefully.

 

Constant BSOD issues on my Asus TUF A15

Hi Caelus_1

1

It is not safe to use a driver updating utility or website, they are renowned for installing incompatible device drivers and causing system crashes.

2

Below is the support page for your laptop, set that to Windows 10 and on the Bluetooth section, click 'Show All' and you will then find the Realtek Bluetooth device driver, the Windows 10 driver should be compatible with Windows 11 also.

https://www.asus.com/Laptops/For-Gaming/TUF-Gam...

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I Have Asus Tuf A15 Fx506iu Wifi Adapter Problems

Hi AnandaTanadhi,

I'm Paul and I'm here to help you with your concern.

I recommend that you download and install a different driver version from the Asus support website.

https://www.asus.com/Laptops/For-Gaming/TUF-Gam...

I hope this helps. Feel free to ask back any questions and keep me posted.

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Disclaimer: There are links to non-Microsoft websites.

The pages appear to be providing accurate, safe information.