Windows 10: Windows defender Isn't deleting the virus I've tried recory Files.

can anyone help.? i'll show screen shot

:)

 

Printer isn´t working after latest update.

After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.

 

How do I remove/disable McAfee and Defender so I can run AVG?

I noticed on my computer I have both mcafee and defender...defender doesn,t appear in the list of programs, I believe it is part of the operating system..Does anyone know how to disable it. I understand it isn,t a strong protector...Mcafee does appear
in my programs and I could delete it. I would like both of them to go away so I could put on AVG....

any suggestions

Moved from Windows

Original title: virus

 

Window 10 or Defender do not automatically delete virus created junk folders + files??

Hi Carol,

Thank you for posting your query on Microsoft Community. I understand the inconvenience you are facing. I apologies for delay in response. I will certainly help you with this.

I understand you need to delete virus created junk folder (Quarantined items).

Quarantined items are those items that were prevented from running but were not removed from your PC. I suggest you to follow the below given steps and check if it works:

• Press Windows key and type Windows Defender and hit enter.
• Click on History tab in Windows Defender Window.
• Click on the Quarantined items radio button and click on history.
• Check and select all the items that appear as junk.
• Click on Remove button to delete them permanently.
• Check and verify if all the junk folders and files are remove.

Hope this information helps. Post back with updated issue details for further help.

Thank you.