Windows 10: Roblox Is Crashing

Recenly I got a new computer and roblox has been starting to crash all of sudden as soon I get into the "starting roblox screen" It never asked me to run roblox or at least I dont recall so. I use windows 11

:)

 

My roblox kept crashing when I got my new pc.

Hi, LukeCC

Welcome to the MicroSoft Community.



I'm sorry to learn that you're experiencing game crashes, I've been seeing a lot of users reporting problems with roblox games lately. I think this is a problem with the game itself. Here are some possible solutions to fix Roblox crashing on your new PC with an NVIDIA GT710 graphics card:



1. Update your graphics drivers: Make sure you have the latest graphics drivers for your NVIDIA GT710 graphics card. You can download the latest drivers from the NVIDIA website. Verify the integrity of your Roblox game files:



2. Corrupted game files can cause Roblox to crash. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  
• Disable Fullscreen optimizations:
  

3. Fullscreen optimizations can sometimes cause games to crash. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  
• Change your Roblox graphics settings:
  

4. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox crashing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

Roblox keeps crashing

So I downloaded roblox on Microsoft Store and launched it. But when it said checking for updates, it crashed immediately. Other apps work fine, except roblox. Any suggestions on how to fix it?

 

BEX64 error in Roblox

The error report you provided indicates that Roblox crashed with a BEX64 error. BEX64 is a type of error code related to the Windows operating system, specifically indicating an issue with the application's execution.



Based on the information in the report, here are a few suggestions to troubleshoot and potentially resolve the issue:



Update Roblox: Make sure you are using the latest version of Roblox. Check for updates in the Roblox client and ensure you have the most recent version installed. Updating the game may fix any known issues or bugs.



Check system requirements: Verify that your computer meets the minimum system requirements for running Roblox. Ensure that your operating system, graphics card drivers, and other software are up to date.



Disable unnecessary background programs: Some background programs or processes may interfere with Roblox. Temporarily disable any antivirus, firewall, or other security software, as well as any unnecessary applications running in the background, and then try running Roblox again.



Clear Roblox cache: Roblox stores temporary data and cache files on your computer. Clearing this cache may help resolve any corrupted or conflicting files. You can do this by following these steps:



Press Windows Key + R to open the Run dialog box.

Type "%localappdata%\Roblox\logs" (without quotes) and press Enter.

Delete all the files in the opened folder.

Reinstall Roblox: If the issue persists, consider uninstalling Roblox and performing a clean reinstall. To do this, follow these steps:



Uninstall Roblox from your computer through the Control Panel or by using the uninstaller included with the game.

Restart your computer.

Download the latest version of Roblox from the official website and reinstall it.

Contact Roblox support: If none of the above solutions work, it may be beneficial to reach out to Roblox support for further assistance. They can provide specific troubleshooting steps or investigate the issue further.



Keep in mind that the provided error report does not provide extensive details about the cause of the crash, so these suggestions are general troubleshooting steps. It's always recommended to reach out to the game's official support channels for more targeted assistance.