Windows 10: DSOD after opening Steam software

I have been getting the DSOD after opening a specific steam game. after reinstalling the game it went away the came back the next day. I reinstalled all of steam and it was fine for 1 day then i started getting it on a different game. the new game has a launcher so when you press play on steam the launcher opens and you press play on that and the game opens. The BSOD would appear right as the launcher was opening.background: Before this started I had an issue where if I updated my graphics card drivers my computer would be sent into a boot-loopHere is what I tried:Updated Bios - NothingDownlo

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steam problem

Hi,

There are a lot of possible reasons why your steam game is not opening. One of which is having a corrupted game file. To resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, you may refer to the link below:

Click here

Step 2: Reset the game from the Settings menu.

• Click Start and click Settings.
• Select System.
• Select Apps and features.
• Find the game and click Advanced options.
• Click Reset. You need to restart your computer to let the changes take effect.

Step 3: Try to uninstall and reinstall the game.

If the issue persist, we highly recommend that you contact Steam support for additional troubleshooting steps.

Should you need further assistance, feel free to post anytime.

 

Unable to Open Steam Games

Hi Antonio,

Thank you for posting in Microsoft Community.

This issue could occur if your graphic drivers are incompatible with the Operating system.

I suggest you to update the graphics card drivers/display drivers from manufacturer website and check if it resolves the issue.

• 
  Open Device Manager.
  
• 
  Expand ‘Display Adapter’.
  
• 
  Locate the display driver.
  
• 
  Right-click on the display card listed and click on ‘Update Driver Software’
  

If issue still persists, I would suggest you to install the drivers in compatibility mode and check if it works.

Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Please reply to us with the status of the issue.

Thanks.

 

Steam

Hi Sam,

There are several reasons why you are unable to play the game that you installed using the Steam Client. It is possible that the app is corrupted or the permission settings are not enabled on your PC. To resolve your concern, we suggest that you reset the
app.

This process can help restore corrupted game installation files. Here's how:

• Press the Windows key on your keyboard, and then click the Settings icon.
  
• Select System, and then select Apps & features.
  
• Find the game, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

You may visit this
link for the instructions on how to enable app permissions on your PC.

Make sure that you are using an administrator account to launch the app. If you are still experiencing the same issue, remove the
ClientRegistry.blob file by following the steps below:

• Close the Steam Client and go to the Steam root folder or C:\Program Files (x86)\Steam.
• Look for the ClientRegistry.blob file.
• Make a copy of the file and change it to a different file name. (for example, copy.ClientRegistry.blog)
• Delete the original file.
• Launch the Steam Client and run your game again.

If the issue persists, you may relocate the Steam Client by performing the steps below:

• Close the Steam Client app and go to the Steam installation folder.
• Browse for the installation files that you would like to move.
• Delete all of the files inside that folder except the SteamApps & Userdata and Steam.exe.
• You may cut and paste the whole Steam installation folder to a default storage location on your PC.
• Launch the app again and make sure to log in using your account.

After signing in, you'll need to change the default installation path for the games that you will install in the future. Here's how:

• Launch the Steam Client and go to the Settings
  menu.Select Steam Library Folders from the
  Downloads tab.
• You may create a new path by selecting Add Library Folder. All future installations will go directly to the newly created path.
• Right-click on the newly created path and make sure that it is set to default.

If you are still unable to play your games using the Steam Client, we recommend that you contact
Steam Support directly for additional solutions in fixing the app and its components.

Should you have any other queries, you can contact us anytime.