Windows 10: Microsoft Mouse and keyboard center

I want to make a keyboard macro and downloaded the Mouse and Keyboard Center It does not recognize my logitech wireless mouse/keyboard. How else can I set up a macro

:)

 

Mouse not visible in Mouse and Keyboard Center

I use Microsoft Natural Ergonomic Keyboard and Microsoft Sculpt Ergonomic Mouse, The first is visible in Mouse and Keyboard Center, but not the mouse. The mouse
does work, however one of the reasons I have chosen this particular mouse is the additional settings in Microsoft Mouse and Keyboard Center, which I cannot use.

I have already uninstalled and reinstalled Microsoft Mouse and Keyboard Center. No improvement.

The mouse is on the list of supported devices and I'm surprised by this issue as I have never heard such a problem before. It is my second Sculpt Ergonomic Mouse.

Thanks for any helpful suggestions,

Krzysztof

 

Microsoft Mouse and Keyboard Center forgets assignments

Hi

Welcome to Microsoft community.

Experiencing issues with Microsoft Mouse and Keyboard Center forgetting key assignments can be frustrating. To address this problem, you can try the following troubleshooting steps:

1. Run as Administrator:
   
   • Sometimes, running the Mouse and Keyboard Center with administrative privileges can help resolve issues. Right-click on the application and select "Run as administrator" when opening it.
     
2. Recreate Macros:
   
   • If the issue persists, try recreating the macros from scratch. Delete the existing macros and key assignments, and then create them again. Ensure that you save the settings.
     
3. Check for Interference:
   
   • Other software or system settings may interfere with the Mouse and Keyboard Center's ability to retain assignments. Make sure no third-party software is conflicting with the program. Perform a clean boot.
     
     Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem. These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.
     
4. Antivirus and Security Software:
   
   • Sometimes, security software can block or interfere with the proper functioning of programs. Temporarily disable your antivirus or security software to see if it makes a difference.
     
     Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.
     
5. Registry Cleaning:
   
   • Be cautious with registry cleaning or optimization tools, as they can sometimes remove necessary registry entries. If you've used such tools recently, it could have affected the Mouse and Keyboard Center's functionality.
     
6. Reinstall Microsoft Mouse and Keyboard Center:
   
   • As a last resort, you can uninstall the Mouse and Keyboard Center, then download and reinstall it from the official Microsoft website.
     
7. Test on another computer to see if the same problem exists.
   

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Microsoft Mouse and Keyboard Center error

Hi Bent,

Thanks for replying to us with the status of your issue.

We understand the inconvenience caused and we will try our best to resolve the issue.

This issue might occur if the Microsoft Mouse and Keyboard Center files got corrupted.

I suggest you to place the computer in clean boot, uninstall the Microsoft Mouse and Keyboard Center application and download and install the latest Microsoft Mouse and Keyboard Center application form the website and check if it helps.

Follow the below steps:

Step 1: Perform Clean boot.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.

How to perform a clean boot in Windows - Microsoft Support

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Step 2: Uninstall Microsoft Mouse and Keyboard Center application.

1) Press Windows key + x and select Program and features.

2) Right click on the Microsoft Mouse and Keyboard Center and click on
Uninstall.

Step 3: Download and install the latest Microsoft Mouse and Keyboard Center for the website.

Refer to the below link:

https://www.microsoft.com/en-us/download/details.aspx?id=36791

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.