Windows 10: Mouse teleport when switching between 2 monitors

Hello,Monitor 1 : 32" set to 2k at 150% scalingMonitor 4 : on top, 14"inch set to 1080p at 150% scalingWhen going from one to the other, the mouse teleport slighly, it's like it's recalculating the position of the mouseThanks

:)

 

mouse cursor teleporting to other monitor

i have a dual monitor display, and my mouse cursor frequently teleports to the bottom left of my second monitor on the left side. This happens even more often when i try moving the mouse from the left monitor to the right.

 

mouse cursor teleporting to other monitor

Hi, My name is Ahmet, and I am an Independent Advisor. I hope you're well, I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

1. Check Monitor Settings

Edit Image Settings:

Right-click on the desktop and go to "Display Settings".

Check the order and position of the monitors. Make sure that the monitors are aligned correctly. The movement of the cursor from one monitor to another is related to this alignment.

Make sure that the resolution of the monitors is set correctly and that both monitors are at the recommended resolution.

2. Check Mouse Settings

Mouse Sensitivity and Speed Settings:

Go to Control Panel and select "Mouse".

Go to the "Pointer Options" tab.

Check the pointer speed and decrease it if necessary. Try disabling the "Increase pointer sensitivity" option.

3. Graphics Card and Drivers

Update Graphics Card Drivers:

Check if the drivers for your graphics card are up to date. Download and install the latest drivers from the official website of Nvidia, AMD or Intel.

Check if the updated drivers solve the problem.

4. Mouse Hardware and Drivers

Update Mouse Drivers:

Update or reinstall the mouse drivers. Especially if you use special mouse software, make sure you download and install the latest version.

Try a different USB port or test with another mouse.

5. Third Party Software

Check Third Party Applications:

Check for third-party software or screen management tools that may affect mouse behavior. In particular, if there is software that controls mouse movements, try temporarily disabling it.

6. Windows Troubleshooter

Run the Windows Troubleshooter:

Go to Settings > Update and Security > Troubleshooting > Additional troubleshooters.

Run the "Hardware and Devices" troubleshooter.

7. System Updates

Check for Windows Updates:

Check if Windows is up to date. Go to Settings > Update & Security > Windows Update and install the latest updates.

These steps should help resolve the issue of the mouse cursor teleporting to the other monitor.

Translated with www.DeepL.com/Translator (free version)

Let me know how it goes and hopefully it will help.

Have a wonderful day.

Yours sincerely,

Ahmet

 

Mouse teleporting and freezing

Hi

Thanks for your reply.

Your mouse still freezes and teleports in safe mode, which may be caused by the following two reasons.

1. From your description, your mouse is a gaming mouse with high DPi. It may be caused by the inconsistency between the refresh rate of your monitor and the high dpi of your mouse. You can try to replace an ordinary office mouse to see if the problem is improve?



2. Is your computer a laptop or a desktop, and what model is it? It is also possible that your usb interface 2.0 protocol, the transmission speed is slow, causing the mouse movement to freeze. You can check the configuration of your computer's usb port.

Let us know if it works.

Best regards

Derrick Qian | Microsoft Community Support Specialist

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