Windows 10: Hi How do I contact MS about an account that I used to use on 365 when the attached email...

I need to speak to a human but I can't get through to Microsoft because my only active account is a college one and you can't get through to the live chat thing on that account....they say "contact the administrator about this". I want to know what happened to my old personal account which i believe I have paid for. I tried to remember the old password but forgot and I have now been told "too many attempts". Its very frustrating when you ring up they say our help is all on-line. If I wanted on-line help I wouldn't have rung up in the first place. And when I try to use the college account they

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Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Email contacts missing

1. If you open Mail app and click the + sign for New mail > type first couple of letters of a contact name > will a list of suggested names appear ?

2. Go to All apps > scroll to P > click People. Is the contact list there ?

 

Office 365 Outlook email accounts

The reason I am asking these questions are that two individuals are buying two new laptops and would like to share one Microsoft Office 365 Personal.
A has a subscription to Microsoft Office 365 Personal already and wants to share the same account with B.
I have installed Microsoft Office 365 Personal in a second pc B and when launching Outlook all my email accounts from A were loaded. So, I cannot figure out how to install Microsoft Office 365 Personal in a second pc so that my email accounts A are not loaded.
This raises more questions for me.

1. So this
   • User A installs and activates O365 on User B's laptop
   • User B adds his / her email accounts to Outlook
   would not apply to Microsoft Office 365 Personal as it breaches the licence agreement?
2. Am I correct?
3. If it does apply how can I install Microsoft Office 365 Personal in a second pc so that my email accounts A are not loaded, and I can only add B email account on the second pc?
4. Would B be able to access A OneDrive?
5. Or would B have a separate 1TB free space in One drive, or only the free 5GB or none at all?
6. And most importantly is this even legal or in breach of contract as Microsoft Office 365 Personal is for one user only?