Windows 10: Microsoft Store won't open on a brand new Acer computer

Just got this computer, Microsoft store will not open, trying a reset, but that seems to be stuck too.

:)

 

Windows 10 Store won-t open

Hi Mateo,

Thank you for posting your query in Microsoft Community.

I suggest you to reset Windows Store Cache and check if it helps.

• 
  Press Windows Key + R key to open run box.
  
• 
  Type WSReset.exe and hit Enter.
  

 

microsoft store games won`t play

when I download a game from the Microsoft store it won`t play

the splash screen appears then goes

I have a core i5 with an nvidivia graphics card I tb hdd and 8 gb ram

I have tried the diagnostic for microsoft store and it say cache may need fixing.

 

windows 10 apps won,t open

Hi Robert,

Thanks for posting your query on Microsoft Community.

We appreciate you for trying the troubleshooting steps.



I suggest you to try the below steps and check if it helps.

Step 1: Run Windows app troubleshooter.

Refer to the below link:

Fix problems with apps from Microsoft Store - Microsoft Support

Step 2: Run shell commands for Windows store and check if it helps.

Follow the below steps:

• 
  Press Windows key + X and select
  Command prompt(Admin) to open elevated Command prompt.
  
• 
  Type the following commands.
  
  
  
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  
• 
  Hit enter, the blackscreen will appear still for a couple of seconds. After a couple of second a new line saying C:\.... will appear.
  
• 
  Close Command Prompt.
  
• 
  Try to start the Windows Store again.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.