Windows 10: My audio is not working for iems

I have a set of IEMS that are not popping up when I plug it into the jack, I have all the latest update on a fresh install but I can't get the system to recognize my iems. I have sound through the monitors and USB speakers one of my 2 monitors plays sound and the other one will not. Don't really care about that but thought I should mention it.

:)

 

Headphones/IEM doesnt show up for in input devices

Hi

Welcome to Microsoft community.

It sounds like you're experiencing an issue where your QKZ AK6 Pro IEM's built-in microphone isn't being recognized as an input device on your PC. This can be due to several reasons, including incorrect settings, driver issues, or hardware compatibility problems. Here are some troubleshooting steps that might help resolve your issue:

1. Check Your Audio Settings: Go to the Sound settings on your PC (you can search for it in the Start Menu). Under the 'Input' section, check if your IEM's microphone is listed. If it is, make sure it's set as the default device. If it isn't listed, try disconnecting and reconnecting your IEM, then check again.
   
2. Enable Microphone Access: In the Sound settings, also check the 'App volume and device preferences' section. Make sure that microphone access is turned on for your apps.
   
3. Update Your Audio Drivers: Outdated or incompatible drivers can cause issues with device recognition. You can update your audio drivers by going to 'Device Manager' (search for it in the Start Menu), expanding the 'Sound, video and game controllers' section, right-clicking on your audio device, and selecting 'Update driver'.
   
4. Check Your IEM's Connection Type: If your IEM uses a TRRS connector (a 3.5mm plug with three rings), it might not work correctly with a TRS socket (a 3.5mm socket with two rings), which doesn't support microphones. If this is the case, you might need to use an adapter that splits the TRRS connector into separate microphone and headphone plugs.
   
5. Contact the Manufacturer: If none of the above steps work, you might want to contact QKZ's customer support for further assistance. They might be able to provide more device-specific troubleshooting steps.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

Head-Direct Prepares New IEM With Enhanced Materials

Experts in making personal audio hardware, Head-Direct, gave us a sneak peak into a new in-ear monitor (IEM) it is coming up with. Yet to be assigned a proper trade name, the IEM packs a clever use of materials that add to its comfort and performance, both of which are imperative in products of its class and market positioning. The IEM features a soft shell casing. It features a dynamic titanium driver with silver voice coils. The materials going into making the voice coil and the diaphragm correct some of areas where older versions of IEM by the company needed improvement. A possible downside of the design is that it manages a relatively less voice attenuation of 20 dBA. A list of preliminary specifications given to us is as follows:

• In-ear design offers 20 dB noise-isolation capability
• iPhone compatible 3.5mm mini-jack plug
• Powerful 9mm Neodymium magnet drivers
• Soft material structure offer same quality comfort as custom IEM
• Cable-fit slider adjust the length of the cables
• Titanium diaphragm and silver voice coil wire

Pricing isn't known as yet, but we don't feel it is going to be overly expensive, looking at the way Head-Direct prices its IEMs.