Windows 10: Need assistance reading minidump files

I've recently been encountering a BSOD on a new build and need assistance reading the .dmp files generated from the crash. Attached in the following link are the minidump files: MinidumpThank you for any help in resolving this issue.

:)

 

Read Minidump File

Could someone please read the minidump file i have attached?

Thank You

Microsoft OneDrive

 

Problem with 4500MHD to read Sony .mts files

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• Which player are you using?
• Did you try to play the same video's using different player?

I suggest you to try the steps below and check if it helps.

Step 1:

Install all the Windows updates including optional updates and check if it works.

Step 2:

I would suggest you to update the video driver from the device manager and check if it helps.

• Press Windows + X and select device manager.
• Expand display adapter and right click on installed driver and click on update.

Step 3:
If doesn't work, I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode and check.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

reading minidump file

I am hoping someone could assist me in deciphering this minidump file and point me in the right direction.

https://drive.google.com/file/d/1m2MFdYKX9VTSVVqYJ4gUnWzIhSR3Jrdy/view?usp=drive_link

Thanks for you help.

Jason