Windows 10: VIDEO_DXGKRNL_FATAL_ERROR on starting a brand new computer.

I have an asus rog g17 with ryzen 9 and NVidia geforce rtx. It is brand new, However from day one it has been showing this blue screen as soon as I start it saying VIDEO_DXGKRNL_FATAL_ERROR;p then it would restart and work ok so long as i dont turn it off. As Im using it sometime it blinks at me in black screen 0.0. At first, I searched for updates. I installed all. After that I searched the forums and found that I should run this sfc command thing. The pics are below. The same forum explained how to save the minidump file. I listed that in the link. Please help me, it restarted in the middle

:)

 

brand new yoga 900 sound won't unmute

Hi Ginafeletar,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  Is it OEM copy of Windows 10?
  

I suggest you to download and install the latest audio drivers from your computer manufacturer website and check if it helps.



As you are mentioning it is a brand new computer, I suggest you to check with the computer manufacturer customer support and check if it helps.



Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Recently got a stop error on my brand new computer

Hi Kevin,

To isolate this concern, we suggest that you check first if your computer is up to date. You may follow these steps on how to check for updates:

• In the search box on the taskbar, enter Windows Update.
• Select Windows Update.
• On the Windows Update page, select Check for updates.

Update us on the result.

Thank you.

 

brand new lap top battery

I ran the troubleshoot power option and it said “Display brightness setting is too high”

but it’s a brand new laptop, i should think I could expect the most from it.

I haven’t tried the next steps uou have suggested yet.