Windows 10: Showing error while downloading Netflix in Microsoft store

While downloading netflix in microsoft store it is showing that "There is a problem from our end".I also tried to reset microsoft store and services but showing up the same problem.

:)

 

Error Code 0x803F8001 to download Netflix

Hello Alexandra,

Thank you for posting your query here in Microsoft community.

Try the below methods and check if that helps:

Method 1: Run the SFC.

Follow the below steps:

• Open Command Prompt.

• Select “Run as Administrator”.
• Type “sfc /scannow” without quotes and hit Enter.

Now check for the issue.

Method 2: Try repairing the store and check if it helps:

1. Press WinKEY + X or put the mouse in the lower left corner

2. Open the Command Prompt (Run as Administrator)

3. Type in WSReset.exe and hit enter.

4. Type the following in a Command Window (CMD) to re-register the Store App:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

If the above method doesn’t fix the issue perform Method 3.

Method 3:

Follow the below steps:

•Open Powershell as administrator

•Run the command

Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

Keep us posted.

Thank you.

 

My netflix app doesn't show the download button

Hi Dhanna,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. Your approach towards sorting this issue out is much appreciated. . For us to provide you the most appropriate assistance, kindly provide us the information
needed below:

1. Which build version of Windows 10 are you using?
   
2. Which version of Netflix app are you using? (Right click on
   Netflix app > More > App settings >
   Version)
   
3. Is the download option greyed out or missing?
   
4. Is this issue movie specific?
   
5. Are you using the same Netflix account on your phone to download movies?
   
6. Are you aware of any changes made on the computer prior to this issue?
   

I’d suggest you to refer this article on
Fix problems with apps from Microsoft Store and check if it helps. I’d also suggest you to sign out and sign in back to Netflix and check if the issue persists.

Looking forward to your response so we can further assist you.

Regards,

Naveen M

Microsoft Community - Moderator

 

NetFlix App

Hi Adrianoe,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

• Do you receive any error message?
• Is the issue confined to Netflix apps?

Try the below methods and check:

Method 1:

I would suggest you to run “Windows UI App Troubleshooter” to diagnose the exact issue. Check if it runs fine:

Refer the following link to run the troubleshooter.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2:

Uninstall the App, restart the system and then try re-installing the App from Store.

Follow these steps.

a) Right click on the Netflix, click on
Uninstall.

b) Click on store.

c) Search for Netflix App.

d) Click on Install.

Keep us posted if you face any issues on windows in future. We will be glad to help you.