Windows 10: Random BSODs with different error messages

I've been having an intermittent issue, roughly once or twice per day, where my PC crashes to blue screen. It seems to happen more often while gaming, but it has also happened while just watching a show or browsing the web. For awhile, it seemed to be mostly kernel or memory error messages. I would generally google them after to try and figure out the issue. I made sure I had updated drivers for everything easily updated. I ran the windows memory test, no issues, but one of the things I did, that seemed to work for awhile, was update my MOBO drivers. I didn't have any crashes for almost two we

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Random Reboot with No Error Messages and No BSOD

To extrapolate further on the issue. I am also getting a strange error about every hour or so that says "the usb device is not recognized" this pops up in the bottom right corner of windows. I have only got a wireless keyboard plugged in, along with an xbox controller which I have tried unplugging but the error still persists. They both function fine but the error comes up far more frequently when i'm actually using both more intensely, such as in a game or when writing a report for work. Whether this is related I don't know, but its the only other thing that seems to be wrong and so only connection i can find at the moment for the random restarts.

Again, if I were to describe the restarts I would describe them as being as if someone had pulled the power cord and plugged it back in with extreme speed, to the point where it seems that just for a millisecond the computer seems to lose power and then restart. But I do not find any errors or voltage errors in bios to suggest this. I will go have a look again now though and see if i can get a snapshot of the bios in case anyone notices anything suspicious.

 

Random BSOD errors

Background

• Whilst only bought recently, my laptop (Dell XPS 9560) has a history with random BSOD errors that tend to increase in frequency with time until the laptop becomes unusable.
• The laptop was given a fresh format and installation recently.
• Software installed – Installed Windows 10, Office, Winrar, Adobe Reader, Visual Studio 2015, SQL Server, Chrome, DropBox, Google Backup and Sync
• Within two weeks it reverted to giving BSOD errors.
  • Dumps from c:\windows\minidump available at: Dropbox

Symptoms

• Random BSOD errors
  • Page fault in non-paged area (NTFS.sys)
  • IRQL not less than or equal
• Backup and Sync crashes very regularly (no user friendly message, just googledrivesync.exe has stopped working)

• Chrome crashes quite regularly (ah snap! message). This happened both before and after the format.
• Windows Update fails

Things I tried

• Uninstalling and re-installing Chrome and Backup & Sync
• Downloaded and installed Dell Updates
  • Specifically a BIOS update (installed successfully)
• Ran Dell Diagnostics (at boot time)
  • No issues found
• Ran Dell SupportAssist Hardware Checkup
  • Succeeded
• Windows Update
  • In Normal Mode: Message shows up indicating that the system is not up to date. Upon clicking Check for Updates, updates seem to download but then quit abruptly during installation. Same error indicating system is not up to date shows.
  • In Safe Mode: Upon clicking Check for Updates the Windows Update window closes abruptly.
• sfc /scannow
  • In Normal Mode: Error at 3%: Windows Resource Protection could not perform the requested operation
  • In Safe Mode: Ran successfully, no violations found
• Chkdsk /f c:
  • Ran successfully
• Windows Memory Diagnostic
  • Succeeded
• MemTest86 (more advanced memory test)
  • Freezes mid-way (tried twice)
• Ran Dell SupportAssist Drivers and Downloads
  • BIOS update
  • Network driver (Intel 8265) – Failed. Installed separately through device manager.
• Step #9 seems to have solved some of the issues:
  • Windows update succeeded (#4)
  • Sfc /scannow succeeded in normal mode (#5)
  • BSOD errors persisted though (091317-8562-01.dmp occurred after the update)

Thing I did not try

• Eliminating hardware (e.g., memory stick)
• Running Driver verifier

***Post moved by the moderator to the appropriate forum category.***

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.