Windows 10: I'm having device issues since the last update.

After the recent updates I am having issues with several devices on my laptop. The camera and fingerprint no longer are recognized and my airpods will no longer connect via bluetooth.

:)

 

Issues with Radeon 7400 M graphics in windows 10

Hi Praveen,

Thanks for the post. The problem seems to be from Microsoft . I have followed below steps

• I have downloaded the software Leshcat’s Catalyst 15.7 WHQL UnifL from Best Prices On Server Parts & Hardware | BoostHardware.com
• I have unistalled all my graphics softwares and drivers related to radeon 7400 M.
  
• The Catalyst 15.7 WHQL UnifL contains both intel and radeon drivers. So install intel drivers and reboot.
• install radeon drivers and reboot.

Now my system seems to be perfectly fine and no issues with drivers. Booting normally with out any issues. I turned on windows update and 7400 M drivers automatically installed from Microsoft.

After the reboot again the same problem. Now I am not sure how can I disable to download only 7400 M updates keeping all other updates on.

kindly suggest.

 

M-Audio M-Track 2x2 Not Recognized by my computer.

Hi,



Thank you for writing to Microsoft Community Forums.



We appreciate the research and troubleshooting you have done, this issue could be from the software end or from the hardware itself.



Please try few of the troubleshooting below to further eliminate the root cause of the issue.

1. Try to connect the device with a different USB and check if that helps.
   
2. Connect the M-track to different computer and check if you still face the issue there, if the issue persists, it could be caused by hardware.
   

Method 1:

1. Press Windows + R key on your keyboard together, and type
   control printers.
   
2. You will see list of all the devices and printers connected to your computer.
   
3. Click on Add a device and follow the onscreen instruction and add your device.
   

Method 2:

1. Uninstall
   all the M-Track drivers from device manager.
   
2. Reboot the computer and check.
   

Method 3:



I suggest you login to the manufacturer site,
download the drivers for your registered device and
install it.



If you still face the issue, I suggest you to get in touch with the
manufacturer and get the hardware checked once.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

My m.2 ssd is recognized in bios, but not as a boot device

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Check BIOS Settings

Ensure that your BIOS settings are correctly configured to recognize the M.2 SSD as a boot device:

• Enable CSM (Compatibility Support Module): Sometimes, enabling CSM can help the BIOS recognize the SSD as a boot device. You can find this option under the Boot tab in the BIOS settings.
  
• Set Boot Priority: Make sure the M.2 SSD is set as the first boot device in the boot priority list.
  

2. Update BIOS

Updating your motherboard's BIOS to the latest version can resolve compatibility issues with new hardware:

• Visit the ASUS official website to download the latest BIOS update for your ROG Strix B650 Wi-Fi motherboard.
  

3. Reinstall the SSD

Ensure that the M.2 SSD is properly installed:

• Remove the SSD and reinsert it firmly into the M.2 slot. Make sure it is securely fastened with the screw.
  

4. Initialize the SSD

If the SSD is new, it might need to be initialized:

• Boot into Windows using another drive, open Disk Management, and initialize the SSD as either MBR or GPT.
  

5. Check for Drive Mode Compatibility

Ensure that the M.2 slot you are using supports the type of SSD you have (SATA vs. NVMe):

• Some M.2 slots only support either SATA or NVMe, not both. Refer to your motherboard manual to confirm compatibility.
  

6. Repair Boot Configuration

If the SSD has Windows installed but is not recognized as a boot device, you might need to repair the boot configuration:

• Boot from a Windows installation USB, go to the command prompt, and use the following commands:
  
  
  This can help rebuild the boot configuration data.
  

7. Check for Hardware Issues

If none of the above steps work, there might be a hardware issue with the SSD or the motherboard:

• Test the SSD in another system to see if it is recognized as a boot device.
  
• If the SSD works in another system, the issue might be with the motherboard. Consider contacting ASUS support for further assistance.
  

Please feel free to reach out if you require any additional assistance. I'm here to help!