Windows 10: I have a Microsoft surface laptop 7th edition and now my screen has green ink and...

I just open my computer to do some homework and then suddenly I just see this green stuff and my computer was updating but then it started showing me this green ink stuff in my computer. Mind you my color setting is blue and that’s all that I have changed on color.

:)

 

microsoft ink

Hi,

Windows Ink feature is not applicable to all laptop or devices. We suggest that you visit this

link to get the list of Windows Ink enabled devices.

Regards.

 

Surface Pen not inking after a week

Windows 10 21H1, Surface 7, Surface Pen.

I have undertaken the following steps:

• windows is up-to-date
  
• uninstalled drivers (Pen and related, Ink)
  
• updated drivers
  
• complete shutdown into UEFI
  
• changed battery
  
• tried alternate pen which worked (friends that worked)
  
• tried pen on his surface (failed)
  
• changed pen tip (ridiculous step if you don't have the spare tips)
  
• connected and reconnected bluetooth
  
• cleaned the connectors of the pen as best as I can
  
• I've seen a recommendation to update to Windows 11, however I am not comfortable in doing so at this stage. It should be functioning with Windows 10, there is no reason for it not to.
  

On two occasions the pen inked for approximately 1 minute, then stopped.

The purpose of my surface was for university this year, but if the pen fails after a week. It will be best to return the various Microsoft Surface, Keyboard, and Pen, and looking into Apple's alternatives. I can't be spending hours (still in support queue at the time of writing) trying to troubleshoot this each time Microsoft's product fails to meet standards...

 

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