Windows 10: How to analyze blue screens

Discus and support How to analyze blue screens in Windows 10 Gaming to solve the problem; I'm Chinese.Do you have any tutorials on analyzing blue screens? I tried to get the answer in the Chinese section, but I didn't get any results I... Discussion in 'Windows 10 Gaming' started by lihaofe lihaofe, Jul 2, 2024 at 6:37 AM.

  1. How to analyze blue screens


    I'm Chinese.Do you have any tutorials on analyzing blue screens? I tried to get the answer in the Chinese section, but I didn't get any results I accidentally discovered an English section and would like to know if there are any tutorials on analyzing blue screens here

    :)
     
    lihaofe lihaofe, Jul 2, 2024 at 6:37 AM
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
  3. Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

    Hi,

    In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

    • Have you made any recent changes on your computer prior to the issue?
    • Was there an error code displayed when experiencing the blue screen error?

    Meanwhile, we suggest following the troubleshooting steps provided on this
    article
    to help fix the blue screen error. We also recommend posting on
    TechNet forum to analyze the dump files.

    If you need further assistance, don't hesitate to reach out.
     
  4. Remon Ont Win User

    How to analyze blue screens

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
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How to analyze blue screens

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